Score Reporting

Exam Results

You will receive a notification email from CNA365 when a new exam score has been posted to your online account.

To access your score report, login to your CNA365 account by clicking the CNA365 Login button on the top of the North Carolina nurse aide website page at www.credentia.com/test-takers/ncma.

Score reports are generally available within a few hours after a testing event is completed for the day. If it has been more than 24 hours and you are unable to view your score report in CNA365, contact customer service at 1-888-723-6773.

Failing

Candidates who fail the examination will receive a score report that includes a numeric score and diagnostic information relating to the general portions of the examination as well as information about retesting. If you fail the examination, your Score Report will provide you with information on how to re-take the examination. A new examination fee is required each time you retake any part of the examination.

State regulations allow you three (3) attempts to pass the examination. If you should fail three (3) times within two (2) years from the completion date of your training program, you will be required to successfully complete a state-approved training program and re-take the examination. You must take and pass the examination to be placed on the North Carolina Medication Aide Registry.

Passing

Once you have passed the examination, your name will be submitted to the North Carolina Medication Aide Registry. Once listed, you may view your name on the Registry by going to https://ncnar.ncdhhs.gov. If you have any questions regarding your listing on the Registry you may contact the North Carolina Division of Health Service Regulation, Monday through Friday from 9:00 a.m. to 3:00 p.m. at 1-919- 855-3969 (Eastern Time Zone, weekdays).