Application and Scheduling
Here’s How it Works:
After finishing a North Carolina state-approved training course, you can Create an online account with Credentia’s CNA365 system.The Credentia CNA365 system makes online registration quick and easy, and much faster than mailing a paper application.
To create a CNA365 account, go to www.credentia.com/test-takers/ncna. Click the “CNA365 Login” button on the top of the North Carolina nurse aide website.
- You can pay by credit card or pre-paid credit card (American Express, MasterCard, Visa, ACH/ electronic check, or electronic voucher). Fees are non-refundable and non-transferable once you’ve paid.
- For exams at test center locations, you’ll need to make an online reservation using a laptop. Using your phone or a tablet is not recommended. You need to make your reservation at least ten (10) calendar days before the test date.
- For written or Oral online exams, you can schedule an exam as early as one day following registration, depending on exam availability.
- You will need to complete your online application in CNA365, but you can ask someone from your nurse aide training program or facility employer for help in completing the application. If you need help or have any questions about the application process, contact a support representative at 888-204-6249
Exam Scheduling
Once you have completed your Profile (demographics) and application, your Home Page will say: “Click here to schedule your examinations.”
- Select PR (skills evaluation) first. Select the test site you want to use, and a calendar will appear with available test dates highlighted.
- Select the date you want and repeat the process for the AW (Written) or AO (Oral English).
- Proceed to checkout and select your form of payment. When completed, you will receive a Confirmation Notice and Receipt of Payment via email.
Testing Locations
Please visit www.credentia.com/test-takers/ncna or call 888-204-6249 to determine the schedule of the test site most convenient to you.
In-facility testing (INF) is when arrangements have been made with Credentia to test at the state-approved training program location on a specific date. Please make certain you know your INF code and test date when you are completing your registration.
Accommodations
Credentia complies with the Americans with Disabilities Act and will provide reasonable accommodations to anyone with a documented disability who might need a little help in accessing the test.
Test accommodations may include things such as:
- A separate testing room
- Extra testing time
- A Reader or Recorder, for individuals with mobility, hearing or vision difficulties who cannot read or write on their own.
Test accommodations are individualized and considered on a case-by-case basis. All candidates who are requesting accommodations because of a disability must provide appropriate documentation of their condition and how it is expected to affect their ability to take the test under standard conditions. This may include:
- Supporting documentation from the professional who diagnosed the condition, including the credentials that qualify the professional to make this diagnosis.
- A description of past accommodations the candidate has received.
Please visit http://www.credentia.com/accommodations full details on the accommodations process and required supporting documentation.