Registration and Scheduling

Maryland - National Nurse Aide Assessment Program (NNAAP)

Online Registration and Scheduling

With the Credentia CNA365 system, exam registration is quick, convenient, and an environmentally responsible way to register for your examination. This process will eliminate the transit time associated with mailing a paper application. A detailed step-by-step reference guide on how to create a CNA365 account and register for exams can be found at How to schedule an exam? - Credentia Self-Help Guides.

After completing a Maryland state-approved training course, you will create an online account with Credentia’s CNA365 system. To create a CNA365 account, click the “CNA365 Login” button on the top of the Maryland nurse aide website page at How to schedule an exam? - Credentia Self-Help Guides.

Payment is in the form of a credit card or pre-paid credit card (American Express, MasterCard, Visa, or electronic voucher). Fees are non-refundable and non-transferable once submitted.
For exams at a test center, you must make an online reservation via a laptop or computer (smart phones and tablets are not recommended) at least ten (10) calendar days prior to the test date.
For Written (or Oral) online exams, you may schedule an exam as early as the following day depending on exam availability.
You are responsible for completing an online application in CNA365. You may ask someone from your nurse aide training program or facility employer for assistance in completing the application. If you need help or have any questions about the application process, contact a support representative at 888-204- 6249.

Exam Scheduling

Once your online application has been approved, you will be able to schedule for exams in CNA365. A detailed step-bystep reference guide on how to schedule exams can be found at How to schedule an exam? - Credentia Self-Help Guides When completed, you will receive a Confirmation Notice and Receipt of Payment via email.

Accommodations

Credentia complies with the provisions of the Americans with Disabilities Act as amended. The purpose of accommodations is to provide candidates with full access to the test. Accommodations are not a guarantee of improved performance or test completion. Credentia provides reasonable and appropriate accommodations to individuals with documented disabilities who demonstrate a need for accommodations.

Test accommodations may include things such as:

A separate testing room.
Extra testing time for the Written/Oral exam.
A Reader or Recorder, for individuals with mobility or vision impairments and cannot read or write on their own.

Test accommodations are individualized and considered on a case-by-case basis. All candidates requesting accommodations because of a disability must provide appropriate documentation of their condition and how it is expected to affect their ability to take the test under standard conditions. This may include:

Supporting documentation from the professional who diagnosed the condition, including the credentials that qualify the professional to make this diagnosis.
A description of past accommodations the candidate has received.

Please visit How To Apply For Test Accommodations for full details on the accommodations process and required supporting documentation.

Testing Locations

In-Facility Testing (INF) - In facility testing is when your stateapproved Training Program Nurse Aide instructor has made arrangements with Credentia to test at your training program on a specific date. Please make certain you know your “In Facility (INF) Code” and test date when you are completing your registration.