Exam Day online

North Carolina - National Nurse Aide Assessment Program (NNAAP)

Taking Your Exam Online

You can take your Written/Oral exam from home or work through Credentia Online proctoring. A live proctor (someone who supervises the test) will securely monitor you through the webcam on your workstation. Online exams also offer you more scheduling flexibility than test center exams to fit with your schedule.

Visit https://www.credentia.com/online-exams/ for information on what to expect and how to best prepare for your online exam. We also recommend that you click on the “Policies & Procedures” link on this webpage to review the exam rules and procedures.

Requirements for Online Exam

The right computer – a desktop, laptop, or Chrome book with a single monitor (no smartphones or tablets). Visit www.credentia.com/online-exams to view or download system requirements.
A private room – if you do not have access to a private room, check with your training program or local library for availability.
A mobile device – the proctor will need to see all around your exam area with a 360-degree room scan. Please be sure you have a smartphone or tablet (Apple or Android) that can do this using our free app.

Prerequisite

Perform the below steps before your online exam:

Run a system test – make sure to do the required system test and exam simulation before exam day. Visit www.credentia.com/online-exams and select “Run System Test.
Find your testing space – you need a quiet area in your home or office to take your exam.

ID Card Requirement

You are required to have two (2) forms of official ID with a signature (one must be a photo identification). One must be a signed, non-laminated U.S. government issued Social Security (SS) card. The second must be a photo-bearing form of identification from the list provided in the proper identification section of this handbook.

Note: Photocopies of identification will not be accepted.

The name on your identifications must be the same as the name you used on the application to register for the examination, including suffixes and hyphens.

If you do not have proper identification, you will not be allowed to take the test and your examination fee will not be refunded.

Note: If you cannot take the test because of this, it still counts as one of your three chances to take the exam because you were not prepared — please have the correct forms of identification.

Things to Do on Your Online Written Exam Day

STEP 1: Prepare your testing space

Quiet: no background noise and inform members of your household you are taking your test.
Lighting: proctors must be able to see you and your testing space well.
Privacy: no one else in the room.
Remove prohibited items: clear workstation area to expedite room scan.
Restroom/Beverages: use restroom and prepare beverages before exam.

STEP 2: Have your ID ready

Have your valid and unexpired ID with you (see ID requirement for additional information).

STEP 3: Prepare your computer

Disconnect any additional monitors and close all other open applications.
Have your chargers (laptop, smart phone, or tablet) plugged in or nearby.
Use a wired internet connection rather than Wi-Fi.
If you are using Wi-Fi, we recommend at least 3Mbps.
Disconnect any VPNs or firewalls.

STEP 4: Download the Exam Room 360 app

Download the Exam Room 360 app to your smartphone or tablet and have your CNA365 login credentials available (the username and password for your Credentia CNA365 account). This app is required to complete a 360-degree room scan.

STEP 5: Check in for your exam

You can begin to check in up to 30 minutes before your appointment. Your onboarding agent will make sure everything is ready for your exam before introducing your proctor (the test supervisor).
How to check in:

1. Visit to https://www.credentia.com/test-takers/dc/

2. Click the CNA365 login button.

3. Once logged in, find your scheduled exam and click the Start Exam button.