Exam Day Online
Taking Your Exam Online
You can take your Written/Oral exam from home or work through Credentia online proctoring. A live proctor (someone who supervises the test) will securely monitor you through the webcam on your workstation. Online exams also offer you more scheduling flexibility than test center exams to fit with your schedule.
Visit http://www.credentia.com/online-exams for information on what to expect and how to best prepare for your online exam. We also recommend that you click on the “Policies & Procedures” link on this webpage to review detailed exam rules and procedures.
What You'll Need
- The right computer – a desktop, laptop, or Chromebook with a single monitor (no smartphones or tablets). Visit http://www.credentia.com/online-exams to view or download system requirements.
- A private room - if you don't have access to a private room, check with your training program or local library for availability.
- A mobile device – the proctor will need to see all around your exam area with a 360-degree room scan. Please be sure you have a smartphone or tablet (Apple or Android) that can do this using our free app.
What To Do in The Days Before Your Online Exam:
- Run a system test – Perform the required system test and exam simulation before exam day. Visit http://www.credentia.com/online-exams and select the “Run System Test” button.
- Find your testing space – you need a quiet area in your home or office to take your exam.
What To Bring for Identification
You must have one of the following forms of identification with you when you take the examination:
- Valid and unexpired Driver’s License
- State issued Identification Card
- US Passport (Foreign Passports and Passport Cards are not acceptable)
- Exception: A Foreign Passport that contains a US VISA is acceptable
- Military Identification
Fees are not refundable. If you do not bring proper identification, you will not be allowed to test, and your examination fee will not be refunded.
What To Do on Your Online Written Exam Day
STEP 1: Prepare your testing space.
- Quiet: no background noise and tell members of your household you are taking your test.
- Well lit: proctors must be able to see you and your testing space well.
- Privacy: no one else in the room.
- Remove prohibited items: clear workstation area to expedite room scan.
- Restroom/Beverages: use restroom and prepare beverages before exam.
STEP 2: Have your ID ready.
- Have your valid and unexpired ID.
STEP 3: Prepare your computer.
- Disconnect any additional monitors and close all other open applications.
- Have your chargers (laptop, smart phone or tablet) plugged in or nearby.
- Use a wired internet connection rather than WiFi, if possible.
- If using WiFi, we recommend at least 3Mbps and ask that other household members do not use the internet during your exam.
- Disconnect any VPNs or firewalls if you have them.
STEP 4: Download the ExamRoom AI app.
- Download the ExamRoom AI app to your smartphone or tablet and have your CNA365 login credentials available (the username and password for your Credentia CNA365 account). This app is required to complete a 360-degree room scan.
STEP 5: Check-in for your exam
You can begin to check in up to thirty (30) minutes before your appointment. Your onboarding agent will make sure everything is ready for your exam before introducing your proctor (the test supervisor).
- How to check-in - go to http://www.credentia.com/test-takers/nv and click the “CNA365 login” button. Once logged in, find your scheduled exam and select the "Start Exam" button