Exam Day Online

Virginia - National Nurse Aide Assessment Program (NNAAP)

Taking Your Exam Online

You can take your Written/Oral exam from home or work through Credentia Online proctoring. A live proctor (someone who supervises the test) will securely monitor you through the webcam on your workstation. Online exams also offer you more scheduling flexibility than test center exams to fit with your schedule.

Visit https://www.credentia.com/online-exams/ for information on what to expect and how to best prepare for your Online exam. We recommend checking “Policies & Procedures” link on this webpage to review the exam rules and procedures.

Requirements for Online Exam

The right computer – a desktop, laptop, or Chrome book with a single monitor (no smartphones or tablets).
A private room – if you do not have access to a private room, check with your training program or local library for availability.
A mobile device – the proctor will need to see all around your exam area with a 360-degree room scan. Please be sure you have a smartphone or tablet (Apple or Android) that can do this using our free app.

Prerequisite

Do the below steps before your online exam:

Run a system test – make sure to do the required system test and exam simulation before exam day. Visit www.credentia.com/online-exams and select “Run System Test.
Find your testing space – quiet area in your home or office to take your exam.

ID Card Requirement

You are required to have two (2) forms of official ID with a signature (one must be a photo identification). Photocopies of identification will NOT be accepted. All identification must be current (not expired), and no birth certificates will be accepted.

Examples of proper identification include:

Driver’s license
Social Security card
Clinic card (example - Medicaid ID card)
Credit card
Library card
State-issued identification card
Alien registration card
Passport
United States Uniformed Services ID with photo
High School ID with photo
Signed High School ID card (must have signature line)
University ID with photo
Signed University ID card (must have signature line)

The name on your identification must be the same as the name you used on the application to register for the examination.

If you do not have proper identification, you will not be allowed to take the test and your examination fee will not be refunded. If you cannot take the test, it still counts as one of your 3 chances -please have the correct forms of identification.

Note: Photocopies of identification will not be accepted.

Things to Do on Your Online Written Exam Day

STEP 1: Prepare your testing space

Verify there is no background noise and tell members of your household you are taking your test.
Verify that proctors can see you and your testing space well.
Verify that no one else in the room.
Remove prohibited items.
Restroom/Beverages: Use restroom and prepare beverages before exam.

STEP 2: Have your ID ready

Have your valid and unexpired ID with you (see ID requirement for additional information).

STEP 3: Prepare your computer

Disconnect any additional monitors and close all other open applications.
Have your chargers (laptop, smart phone, or tablet) plugged in or nearby.
Use a wired internet connection rather than Wi-Fi.
If you are using Wi-Fi, we recommend at least 3Mbps.
Disconnect any VPNs or firewalls.

STEP 4: Download the Exam Room 360 app

Download the Exam Room 360 app to your smartphone or tablet and have your CNA365 login credentials available (the username and password for your Credentia CNA365 account). This app is required to complete a 360-degree room scan.

STEP 5: Check in for your exam

You can begin to check in up to 30 minutes before your appointment. Your onboarding agent will make sure everything is ready for your exam before introducing your proctor (the test supervisor).
How to check in:

1. Visit https://credentia.com/test-takers/ga/.

2. Click the CNA365 login button.

3. Once logged in, find your scheduled exam and click the Start Exam button.