Quick Reference
Georgia - National Nurse Aide Assessment Program (NNAAP)
Credentia Registration and Scheduling Services
1025 Greenwood Blvd
Suite 401
Lake Mary, FL 32746
Hours of Operation (Eastern Time Zone)
Monday – Friday: 8:00 a.m. - 11:00 p.m.
Saturday: 8:00 a.m. - 5:00 p.m.
Sunday: 10:00 a.m. - 4:00 p.m.
888-204-6249
Create or Log into Your CNA365 Account to:
- Change your current address and phone number.
- Submit Correction Form to update name, date of birth or social security number before your exam has been scheduled.
- Obtain and submit an Examination Testing Application.
- Check Testing Application status.
- Find test centers and availability.
- Schedule, reschedule or cancel an examination.
- View exam details such as examination type, scheduled time, date, and location.
- View Score report.
- Submit and review a Grievance application for completed examination.
- Submit an excused absence application.
Contact Customer Service to:
- Problem occurs when creating CNA365 Account.
- Did not receive activation link.
- Problem occurs when applying an assigned voucher code.
- Testing Application Issue.
- Received an error message when scheduling examination.
- Score report not viewable in CNA365 after 24 hours.
- Call 888-204-6249.
Alliant Health Solutions
Nurse Aide Program
P.O. Box 105753
Atlanta, GA 30348
(800) 414-4358 / (678) 527-3010 (Local)
Call for an application for eligibility routes E2, E3, E4, E5 or E6.
Hours of Operation: 8:00 a.m. – 5:00 p.m. (Eastern Time Zone)