Change Of Address or Name

South Carolina - National Nurse Aide Assessment Program (NNAAP)

Keep the South Carolina Nurse Aide Registry informed of your current address.

If you change your address or your name at any time after you are placed on the Registry, you MUST inform the Registry in order to keep your enrolment information up to date. To change your address or name, login to your CNA365 account and select “Manage Profile”. Then select the “Edit Profile” button to change your address. If you need to change your name or Social Security Number (SSN), you will need to select the “Correction Form” button to submit a change request for Credentia review. You must upload written documentation (copy of a marriage certificate, a divorce decree, or another official document) to support your name change or SSN request.

Re-Certification

A South Carolina Nurse Aide Certificate is valid for twenty-four (24) months from the date it was issued. Approximately ninety (90) days before the expiration of your certification, Credentia will email you with directions for renewing your certificate. If you have not received a Renewal email, contact 888-204-6249. When accessing Credentia’s website, select "Nurse Aide Registry" in the Resources section and then select "Submit Continued Enrolment Application.”

Re-Certification Fee

Effective July 1, 2020, the fee for re-certification is $35. This fee is non-refundable and non-transferable and must be paid online with a credit card or single-use prepaid card. If you are employed by a Medicaid-certified employer, print the emailed payment receipt and give to your employer for reimbursement.

Certificate and Wallet Identification

Upon re-certification, you will receive a new Nurse Aide Certificate and Wallet Identification Card indicating the new certification period, which will be twenty-four (24) months from your previous certification expiration date. Please remember to notify Credentia by calling (800) 475-8290 whenever there is a change in your mailing address or name. Official documentation is required for name changes.

Lapsed Certification

If your nurse aide certification has lapsed on the Registry and you would like to re-activate it, you may be required to retrain and/or retest based on whether you HAVE or HAVE NOT completed a 100-hour state-approved nurse aide training program. To find out if you need to retrain and/or retest, please see the three situations below:

If your nurse aide certification has lapsed on the Registry and you HAVE NOT previously completed a 100-hour state-approved nurse aide training program, you must train at a 100-hour state-approved training program and retest. You must pass both the Written (or English or Spanish Oral) Examination and the Skills Evaluation before you can be re-activated on the Registry.
If your nurse aide certification has lapsed on the Registry and it has not been expired for more than twenty-four (24) months and you HAVE previously completed a 100-hour state-approved nurse aide training program, you will only be required to retest, which means you must pass both the Written (or English or Spanish Oral) Examination and the Skills Evaluation before you can be re-activated on the Registry.
If your nurse aide certification lapsed more than two (2) years ago, you must retrain at a 100-hour state-approved nurse aide training program and retest. You must pass both the Written (or English or Spanish Oral) Examination and the Skills Evaluation before you can be re-activated on the Registry.

For more information about re-activating your nurse aide certification on the Registry, please call (800) 475-8290.

To view a list of South Carolina state-approved training programs go to Credentia’s website at http://www.credentia.com/. Select "State Approved Training Programs" in the Resources section.

Certification by Reciprocity

Reciprocity is a process by which a certified nurse aide from another state may qualify for certification in South Carolina because of his or her certification status. There is NO fee for certification by reciprocity.

You are eligible for reciprocity if you are a nurse aide in a state other than South Carolina in accordance with the competency evaluation requirements of OBRA ’87, and if you are currently listed on another state’s registry as active and in good standing. A nurse aide must have completed, at a minimum, a 100-hour basic state-approved nurse aide course in order to be placed on the South Carolina Nurse Aide Registry.

Nurse aides from out of state who are eligible for reciprocity should complete an online Reciprocity Application. That can be accessed at http://www.credentia.com/test-takers/sc " in the Resources section and then select "Submit Reciprocity Application."

When all documents are verified, you will receive your Nurse Aide Registry Certificate and your name will be placed on the South Carolina Nurse Aide Registry, or a denial letter indicating that additional information is required to complete the process. If you are placed on the South Carolina Nurse Aide Registry, your certification expiration date is retained from the state in which you were originally certified. Once you receive your certification by reciprocity, your name will be on the South Carolina Nurse Aide Registry and the State Registry in which you were originally certified. Certification by reciprocity, your name will be on the South Carolina Nurse Aide Registry and the State Registry in which you were originally certified.