Quick Reference
Maryland - National Nurse Aide Assessment Program (NNAAP)
Create or Log into your CNA365 account to:
Change your current address and phone number.
- Submit Correction Form to update your name, date of birth, or social security number before your scheduled exam.
- Obtain and submit an Examination Testing Application.
- Check the Testing Application status.
- Find test sites and availability.
- Schedule, reschedule, or cancel an examination.
- View exam details such as examination type, scheduled time, date, and location.
- View the Score report.
- Submit and review a Grievance application for completed examination.
Contact Customer Service when:
Problem occurs when creating a CNA365 Account.
- Did not receive an activation link.
- Problem occurs when applying an assigned voucher code.
- Testing Application Issue.
- Received an error message when scheduling an examination.
- Score report is not viewable in CNA365 after 24 hours from your exam.
- Call 888-204-6249.
MARYLAND BOARD OF NURSING
Nursing Assistant Certification Program
Call the Maryland Board of Nursing to:
- Obtain information on official regulations and guidelines for geriatric nursing assistants.
- Change your current address or name on the Registry.
- Obtain information regarding reciprocity.
- Obtain information on continued registration on the Registry.