Registration and Scheduling
Online Registration and Scheduling
With the Credentia CNA365 system, exam registration is quick, convenient, and an environmentally responsible way to register for your examination. This process will eliminate the transit time associated with mailing a paper application. A detailed step-by-step reference guide on how to create a CNA365 account and register for exams can be found at How to schedule an exam? - Credentia Self-Help Guides.
After completing a Pennsylvania state-approved training course, you will create an online account with Credentia’s CNA365 system. To create a CNA365 account, click the “CNA365 Login” button on the top of the Pennsylvania nurse aide website page at http://www.credentia.com/test-takers/
- Submit payment in the form of a credit card or pre-paid credit card (American Express, MasterCard, Visa), ACH/ electronic check, or electronic voucher. Fees are non-refundable and non-transferable once submitted.
- For exams at a test center, you must make an online reservation via a laptop or computer (smart phones and tablets are not recommended) at least ten (10) calendar days prior to the test date.
- For Written (or Oral) online exams, you may schedule an exam as early as the following day depending on exam availability.
- You are responsible for completing an online application in CNA365. You may ask someone from your nurse aide training program or facility employer for assistance in completing the application. If you need help or have any questions about the application process, contact a support representative at 800-457-6752.
Reimbursement For Training and Testing
Federal law prohibits the charges from being imposed on the nurse aide. Nursing Care Facilities (Medicare and Medicaid) are responsible for the full payment of training and testing costs for individuals employed or offered employment at the time the individual enters a Nurse Aide Training and Competency Evaluation Program (CEP). An individual who does not have an employment relationship with a facility at the time the individual enters a NATCEP or CEP, but becomes employed, or obtains an offer of employment within twelve (12) months of completing the program, will be reimbursed for the costs of training and testing by the facility that employs or offers employment to this individual. This reimbursement will be made on a pro rata basis for the period during which the individual is employed as a nurse aide. The nurse aide will be reimbursed for half the costs of training and testing after the nurse aide has worked at the facility as a nurse aide for one thirty (130) hours and the remaining half of the training and testing costs after the nurse aide has worked an additional one thirty (130) hours. The hours start accruing when the individual has successfully tested and is listed on the registry. This verifies that the individual has completed the program and qualifies for the training and testing reimbursement.
Exam Scheduling
Once your online application has been approved, you will be able to schedule for exams in CNA365. A detailed step-by-step reference guide on how to schedule exams can be found at How to schedule an exam? - Credentia Self-Help Guides When completed, you will receive a Confirmation Notice and Receipt of Payment via email.
Accommodations
Credentia complies with the provisions of the Americans with Disabilities Act as amended. The purpose of accommodations is to provide candidates with full access to the test. Accommodations are not a guarantee of improved performance or test completion. Credentia provides reasonable and appropriate accommodations to individuals with documented disabilities who demonstrate a need for accommodations.
Test accommodations may include:
- A separate testing room.
- Extra testing time.
- A Reader or Recorder, for individuals with mobility, hearing, or vision impairments and cannot read or write on their own.
Test accommodations are individualized and considered on a case-by-case basis. All candidates requesting accommodations because of a disability must provide appropriate documentation of their condition and how it is expected to affect their ability to take the test under standard conditions. This may include:
- Supporting documentation from the professional who diagnosed the condition, including the credentials that qualify the professional to make this diagnosis.
- A description of past accommodations the candidate has received.
Visit How To Apply For Test Accommodations for full details on the accommodations process and required supporting documentation.
Light Duty
Federal law prohibits any individual from taking the Skills Evaluation if he/she is on restricted activity or light duty due to medical reasons. Candidates must be able to complete all required skills included in the Skills Evaluation.
There are no Exceptions to this Rule:
Candidates who are on light duty are not permitted to take the Skills Evaluation; however, light duty does not prevent a candidate from taking the Written Examination.
Appropriate medical documentation stating a return to full, unrestricted duty is required to reschedule the skills exam.