Quick Reference
Colorado - National Nurse Aide Assessment Program (NNAAP)
Credentia Registration and Scheduling Services
Colorado NNAAP®
1025 Greenwood Blvd.
Suite 401
Lake Mary, FL 32746
Hours of Operation Mon. – Fri. 8:00 a.m. – 11:00 p.m.
Saturday: 8:00 a.m. - 5:00 p.m.
Sunday 10:00 a.m. - 4:00 p.m.
(Eastern Time Zone)
Create or Log into Your CNA365 Account to:
Change your current address and phone number
- Submit Correction Form to update name, date of birth or social security number before your exam has been scheduled.
- Obtain and submit an Examination Testing Application.
- Check Testing Application status.
- Find test sites and availability.
- Schedule, reschedule or cancel an examination.
- View exam details such as examination type, scheduled time, date, and location.
- View Score report.
- Submit and review a Grievance application for completed examination.
Contact Customer Service to:
- Problem occurs when creating CNA365 Account.
- Did not receive activation link.
- Problem occurs when applying an assigned voucher code.
- Testing Application Issue.
- Received an error message when scheduling examination.
- Score report not viewable in CNA365 after 24 hours.
- Call (888)-204-6249.
STATE BOARD OF NURSING
(303) 894-2430
1560 Broadway, Suite 1350 Denver, CO 80202
Hours of Operation: Mon – Fri 8:00 a.m. – 5:00 p.m. (Mountain Time Zone)
Contact State Board of Nursing to:
- Clarify information about the Registry (certification)
- Obtain information regarding endorsement from other states
- Obtain information on continued certification on the Registry (renewal)
- Apply online for certification by endorsement or reinstatement at: https://dpo.colorado.gov/Nursing/CNAApplications
- Download an application for certification by endorsement or reinstatement
- Change your current address or name after certification
- Apply for certification after surrender or revocation.