Registry Renewal

Pennsylvania - National Nurse Aide Assessment Program (NNAAP)

Once you are listed on the Registry, Credentia will send electronic renewal reminders to your email address and will mail a notification of continued enrollment to your home address (as listed on the Registry) approximately ninety (90) days prior to expiration of your enrollment. To be eligible for continued enrollment, you are required to work as a nurse aide at least one documented day (i.e. 8 consecutive hours) for pay in an approved facility (such as a nursing home, personal care home, hospital, home health setting or intermediate care facility) during the previous twenty-four (24) months. Self-employment, private-duty, or employment in doctors’ offices are not acceptable forms of work experience for continued enrollment.

Note: 42 CFR 483.75(e)(8) requires that facilities provide at least twelve (12) hours of training to their nurse aides based on needs identified in yearly performance reviews. PA State Code 201.20 outlines a list of required yearly in-service topics that must be provided to facility personnel including: Infection Prevention and Control; Fire Prevention and Safety; Accident Prevention; Disaster Preparedness; Resident Confidential Information; Resident Psychosocial Needs; Restorative Nursing Techniques; Resident Rights, including Property Rights; Privacy; Preservation of Dignity; Abuse Prevention; and Reporting of Abuse. While these are requirements associated with State and Federal Long-Term Care regulations, they are not requirements inherent to the Nurse Aide Registry and have no impact on registry renewal.

Upon successfully renewing your status on the Registry, you will receive an electronic Registry Card by email and Credentia will also mail a new Registry Card (also known as a Notice of Enrollment), which will be valid for the next twenty-four (24) months. It is important that your current address is always listed on the Nurse Aide Registry to ensure that you get important documentation regarding your enrollment.

CNA365 Online Renewal

Credentia’s CNA365 system allows for an online registration renewal process. CNA365 allows individuals to:

Renew their nurse aide registration.
Update their address (during and outside the renewal registration process).
Initiate name and social security number changes.

For detailed instructions how to renew online, visit www.credentia.com and select “How to Renew Your Registration” in the Nurse Aide Registry Resource section of the webpage.

Change Of Address, Name, Or SSN

The Registry must be kept informed of your current address and name.

If you change your address or your name at any time after you are placed on the Registry, you MUST inform the Registry in order to keep your enrollment information up to date.

To change your address or name, login to your CNA365 account and select “Manage Profile”. Then select the “Edit Profile” button to change your address. If you need to change your name or Social Security Number (SSN), you will need to select the “Correction Form” button to submit a change request for Credentia review. You must upload written documentation (copy of a marriage certificate, a divorce decree, or another official document) to support your name change or SSN request.

Lost Registry Cards

If you lose your Registry Card (also known as a Notice of Enrollment), you can login to your CNA365 account to download an electronic Registry Card. If you would like a paper copy of your Registry Card, you may submit a Duplicate Registry Card request online in your CNA365 account. Alternatively, you may send the Duplicate Registry Card Request Form in the back of this handbook to Credentia. There is no charge for this service.

Re-Activating Inactive Status

Under federal requirements, enrollment on the Registry is no longer valid for any individual who has had a lapse of twenty-four (24) consecutive months or more in the performance of paid nursing-related services. It is important to update your employment history on the Pennsylvania Nurse Aide Registry. You will receive notification regarding continued enrollment at your home address listed on the Registry. Failure to inform the Registry of a change in employment may jeopardize your enrollment status.

If you were previously on the Registry but you have not worked (providing nursing-related services) for a period of twenty-four (24) consecutive months or more, you become “inactive” and are assigned a “denial of renewal” status. As a formerly active member of the Registry, you have one opportunity to take and successfully complete (pass) the NNAAP Examination. If you successfully complete (pass) the NNAAP Examination, your status will change to “renewed” on the Nurse Aide Registry. If you are unsuccessful in passing the examination, you are required to retrain before re-testing. You may not be employed as a nurse aide until you have official notification of enrollment or a renewed active status. Employers are NOT required to pay the “renewal” examination fee; however, employers MUST pay when a reimbursement letter is presented.

Reciprocity

If you are a nurse aide currently listed on another state’s nurse aide (or equivalent) registry as active and in good standing (according to federal nursing home nurse aide statutes), and you are seeking enrollment on the Pennsylvania Nurse Aide Registry, you will need to submit a reciprocity application. Visit https://www.credentia.com/test-takers/pa/ for further information including specific steps on how to create a CNA365 online account and submit a reciprocity application.